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Q Do you have any certificate?
A We have CE, UL and ANSI/BHMA certificates and all products are designed according to international standards (European standards and American standards) such as EN/CE, UL, ANSI standards. Suitable for educational, medical, hotel, residential and commercial applications.
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Q What are your main markets?
A AWE has established long-term business relationships with customers from Europe, the Middle East, the Americas and Asia, benefiting from quality assurance, expertise, competitive pricing, customisation capability and quality service.
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Q Do you have a quality system?
A Yes, we do. We have established a quality system, strictly follow the guidance and requirements of the quality system to control the production quality, and in the process of mass production of each process to carry out strict control.
① To ensure that the material composition meets ASTM standards, D&D uses a spectrometer to test the stainless steel raw material before production.
② D&D uses measuring tools in the process of mass production to inspect each process of the product to ensure that the size of the product meets customer requirements.
③ D&D arranges quality control department in every step of mass production to ensure that every production department can perform their duties and produce good products.
④ D&D uses salt spray testing machine to test the products to ensure that the products meet the specific corrosion resistance requirements.
⑤ D&D often tests products on test machines to ensure that the products comply with CE/UL/ANSI standards.
⑥ D&D uses 2D and 3D drawings to communicate with customers clearly and accurately.
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Q Can I have my box design and put my logo on the product?
A Yes, of course. We can customize the box and place your logo for your order according to your design.
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Q Do you accept OEM or ODM?
A Yes, we are professional OEM and ODM.
We are working with well-known brands for OEM and ODM cooperation.
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Q Can you send me samples before I place an order?
A Yes, we provide 3 free samples for your evaluation, and you provide the express account for freight collection.
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Q How long will it take me to get the sample?
A A regular sample can be completed in 7 days, if OEM sample will be 10 to 15 days.
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Q What's your delivery time?
A For regular goods, delivery is usually within 30 days. For special projects, it takes 40-50 days. We will update the order status via email.
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Q What is the minimum order?
A Amoq 500 sets per piece.
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Q What guarantees do you have on your product?
A 5 years mechanical guarantee.
